Front office Receptionist

Key Responsibilities:

• Create a warm and seamless experience for guests from arrival to departure.
• Prepare upcoming reservations and assign rooms in line with guest preferences and special requests.
• Provide personalised recommendations on local attractions, restaurants, and experiences to enhance guests' stay.
• Work with other departments to ensure a smooth guest experience.
• Maintain a professional attitude, appearance, and communication at all times.

What we’re looking for:

• Previous experience in a similar role is an advantage but not essential
• Good communication skills in Czech and English
• A flexible, positive, and guest-oriented attitude
• Motivation to develop in the hospitality field and gain experience working with people

What we offer:

• Friendly, supportive team environment with real teamwork and strong mutual support
• Stable, on-time salary
• Multisport card and public transport allowance
• Staff canteen and uniform with cleaning service
• 25 days of vacation after the first year
• Training and personal onboarding plan
• Mentorship and full support at the start
• Career growth in an international company, including opportunities abroad
• Team-building activities
• Employee discounts at Accor hotels worldwide (5,000+ properties)
• Open communication and supportive management culture